Business Application Manager

About
Location Créteil Start Date A.S.A.P Duration 3 ans
Experience 3 à 5 ans d'expérience Language English fluent
Mission
For one of our French multinational clients, the support team is looking for a Business Application Manager whose job description is below.

Job Description:

● Responsible of BI Applications Run from IT Europe Department
● Being the key contact for Domain Management & Country Responsible for IT Europe BI Topics
● Report and Alert the Management (Créteil) + Coordination of the Support Team (4 People)
● API Referent within IT Europe BI Support Team
● Familiar with Integration world (EAI / Integration Services)
● In charge of the Team maintaining BI Applications / API Management in operational condition
● General Knowledge on BI / API applications from IT Europe Scope (Apigee / Qlik / Splunk / MS SQL Server..)
● Ensure deep analysis is well managed by Level 3
● Resolution process and communication to end user through mail, phone call and Ticket update
● Participation in crisis cells for high business impacts (ad hoc communication ..)
● Ensure continuous improvement
● Shift left proposition : Create procedures for Ticket resolution at levels L1 and L2 - Training
● Ensure Documentation maintenance
  
Job Qualification:

- Skills :
● Leadership & Team Management mandatory
● Customer oriented Good communication (written, oral)
● Organisational competence, Pressure Management, Priority Management...
● General knowledge in computer science, applications, operating systems, software, file
● Standards, data transmission procedures and links inter-application.
● Update his/her knowledge regularly.

- Technical skills expected :
● API / BI skills (At least 2 years of experience in API + Team Management)
● API First / Apigee / AWS Skills
● Knowledge on traditional BI ( SQL / SSAS / SSIS / SSMS / Qlikview / QlikSense )
● Managed multiple high priority initiatives in a fast paced, highly technical environment
● Experienced with any ticketing system
● ITIL certified : Request / Incident / Problem / Knowledge management / Change
● Language : English fluent

Applications Scope :

● BI Finance :
- Financial Reporting Apps (EMA/COCA, SARI) : SQL Server + Qlikview
- Accounting Reporting App (WebSAFIRE) : SQL Server + Qlikview
- Billing Reporting Apps (CFM Reporting, ORC) : SQL Server + Qlikview

● BI Manufacturing :
- Returns Management App (REVERS) : asp.NET + SQL Server
- Returns Reporting App (WAVE) : SQL Server + Qlikview
- Production Reporting Apps (LDC, ILDC) : SSAS, SSIS, SQL Server

● Other BI :
○ New BI : Data Lake Amazon S3 - ElasticSearch / Talend / APIGEE
API World Wilde usage :
- Brazil - Commercial ERP
- AMERA (Asia + Middle East Zone) - Full IT API Scope
- Factory Calculator (Lens Shape Viewer)


European Digital Strategy - B2B

- European Data Strategy - Full European Ordering Tracking Data
○ EDEN Applications - BI Group Solution : Netezza / Qlikview
○ Functional Applicative Monitoring Ordering App (MONKEY) : Qlikview
○ Ordering Reporting App AS400 (RESO) : Qlikview
○ Ticketing Analysis Tool : Qlik Sense + SQL Server
○ CFM TNR Tool : SQL Server + Qlikview

Ref
#00689
Date of publication
17/11/2022
Status
Open
Published by
DORRA
Contract type
Freelance
Sujet(s)
ERP,Business Intelligence,PL/SQL

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